Privacy Policy

We collect information to provide better services to our users. Here's what we gather:

Information You Provide

• Account registration details (username, password)
• Documents and files you upload for processing
• Payment information for premium features
• Feedback and support communications

Automatically Collected Information

• Device information and browser type
• IP address and approximate location
• Usage patterns and feature interactions
• Performance metrics and error reports

Your information helps us deliver and improve our services:

Primary Uses

• Process your PDF and document files
• Provide customer support and assistance
• Send service updates and notifications
• Improve our tools and features
• Ensure platform security and prevent fraud
• Comply with legal requirements

What We Don't Do

• Sell your personal information
• Share your files with third parties
• Use your content for advertising
• Keep files longer than necessary

We partner with trusted services to enhance your experience:

• Cloud Infrastructure: Secure file processing and storage
• Payment Processors: Secure transaction handling
• Analytics Tools: Service improvement insights
• Communication Services: System notifications

All third-party services are bound by strict confidentiality agreements and must meet our security standards.

You have full control over your personal information:

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If we discover that a child under 13 has provided us with personal information, we will promptly delete such information from our servers.

Parents or guardians who believe their child has provided us with personal information can contact our support team for immediate action.

We process data based on the following legal grounds:

• Consent: When you agree to specific processing
• Contract: To provide requested services
• Legal Obligations: To comply with laws
• Legitimate Interests: For service improvements

International Compliance

• GDPR compliance for European Union residents
• CCPA compliance for California residents
• Regional privacy laws as applicable